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Making Enterprise Information Management (EIM) Work for Business: A Guide to Understanding Information as an Asset, by John Ladley
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Making Enterprise Information Management (EIM) Work for Business: A Guide to Understanding Information as an Asset provides a comprehensive discussion of EIM. It endeavors to explain information asset management and place it into a pragmatic, focused, and relevant light.
The book is organized into two parts. Part 1 provides the material required to sell, understand, and validate the EIM program. It explains concepts such as treating Information, Data, and Content as true assets; information management maturity; and how EIM affects organizations. It also reviews the basic process that builds and maintains an EIM program, including two case studies that provide a birds-eye view of the products of the EIM program. Part 2 deals with the methods and artifacts necessary to maintain EIM and have the business manage information. Along with overviews of Information Asset concepts and the EIM process, it discusses how to initiate an EIM program and the necessary building blocks to manage the changes to managed data and content.
*Organizes information modularly, so you can delve directly into the topics that you need to understand *Based in reality with practical case studies and a focus on getting the job done, even when confronted with tight budgets, resistant stakeholders, and security and compliance issues. *Includes applicatory templates, examples, and advice for executing every step of an EIM program.
- Sales Rank: #771293 in eBooks
- Published on: 2010-07-03
- Released on: 2010-07-03
- Format: Kindle eBook
Review
"The idea of information as an asset and the ability to manage it as such is extremely important right now. Not a lot of people know how to do it, but John Ladley is one who does. .-Danette McGilvray, author of Executing Data Quality Projects
From the Back Cover
Making Enterprise Information Management (EIM) Work for Business educates executives and middle management on the risks, challenges, and subsequent remediation value of treating information as a real asset. The book is divided into two parts, the first of which defines EIM, addresses why it is required, and identifies the business issues surrounding it. The second part acts as a field guide, or "how-to" that explains how EIM can be worked into any organization via various methodologies, techniques, templates, and business case studies.
About the Author
John Ladley is currently the Principal of IMCue Solutions, a consultancy that focuses on providing high value EIM advisory services to CXOs, and IT vendors. He has also editor of the Data Strategy Journal.
Most helpful customer reviews
5 of 5 people found the following review helpful.
A blueprint for leveraging the value of enterprise information
By Douglas Brian
If there's anything missing in this book about what enterprise information management entails and how to successfully execute it, I haven't found it yet. So many books take an academic tack whereas Ladley is able to weave his extensive practical experience into the principals and practice of EIM. The book is full of examples, useful tables and graphics as well. And instead of being full of technospeak, Ladley speaks at an appropriate level to executives and aspirational executives looking to "move beyond the metaphor" of information as an asset. This book is a blueprint for how to do it.
3 of 3 people found the following review helpful.
Should be helpful for those in organizations struggling to manage information as an asset for more efficient decison-making
By RNS
We live in the Information Age and this book pushes the edge from theory into practice. It's a treatise on Enterprise Information Management (EIM), the emerging IT discipline whereby the business and technology functions within an organization seek to manage information as a corporate asset. Ladley writes this hefty text for the purpose of answering - to himself and to his readers -- a fundamental question: "What makes information valuable? Not [merely] useful, but valuable?"
Focuses on the practical requirements for this emerging discipline to accomplish the goal of turning information into an organizational asset that will make an impact on the bottom line: increasing corporate value; improving workforce productivity; reducing production costs; and, enabling executives to make better decisions. In short, this text explores how IT professionals can better tie together all of an enterprise's information assets and applications to help their executives and workforce work better, faster and smarter.
While different practitioners view EIM from different perspectives -- some seeing it as a "data-centric part" of the firm's information management plan to help them get to the next generation of IT management--while others view it as simply another layer to integrate into the business process--they all seem to converge around the idea that "the EIM vision is for a truly integrated, holistic information resource to finally become a reality."
The author, John Ladley, Principal of IMCue Solutions, brings a great deal of thought and experience to this book. As a "Business Technology Thought Leader" with more than 30 years of experience focused on planning, project management, and improving the impact of IT within organizations, he is a well-known data warehouse pioneer and recognized authority in the realm of business intelligence and Enterprise Information Management. He also currently edits the Enterprise Data Journal and is a popular workshop leader at industry conferences.
Bottom line? "The value proposition of EIM is founded on Information being treated as an Asset," as such, Making EIM Work for Business: A Guide to Understanding Information as an Asset should be very helpful for those in organizations struggling to manage the millions of dollars they spend on ERP applications to integrate data to make it accessible and relevant.
R. Neil Scott, MBA/MSLS
Middle Tennessee State University
1 of 1 people found the following review helpful.
Addressing data and information as an asset
By Erik Gfesser
John Ladley indicates at the outset that the necessity of this text is threefold: (1) because the reader is already doing enterprise information management (EIM) to some extent but not very well, this book is intended to show how to manage information better, (2) since this book is an apology from the author following a 30-year information technology career during which time he and his peers have "absolutely done a terrible job making a business case" for addressing data and information as an asset, this book is intended to increase business understanding, and (3) because business attitudes toward data and content are stuck in a "quick-fix, I can do it myself and Information Technology are idiots" mode, this book covers the risks and challenges that can only be addressed after data and content are seen from a different perspective.
While it is not made apparent from the Table of Contents, the 30 chapters preceding the 8 appendixes are divided into two parts, the first of which (Chapters 1 through 14) is intended to provide material to sell, understand, and validate the EIM program, and the second of which (Chapters 15 through 30) is intended to delve into the methods and artifacts needed to maintain EIM and have the business manage information. Whatever the case specific to this reviewer, perhaps due to Ladley targeting executive audiences, the text started making sense beginning with chapter 6 ("A Case for the Case"), the beginning Mark Twain quote of which sums it up: "It usually takes more than three weeks to prepare a good impromptu speech." In other words, "the EIM team needs to prepare to sell, so they can go and officially sell." In the opinion of this reviewer, although the first five chapters are slow, the content in these chapters is provided as foundational material for subsequent chapters.
However, there are some bright spots within the first five chapters. For example, following a discussion on the changing role of information, the author comments that "the most common requirement I have heard from businesspeople over the last 20 years is 'Just give me all of my data. I know what to do with it.' To go out on a limb, Mr. Business Person, you do not know what to do with it. If data is an asset there must be more to managing it than just looking at a report. That is the easy part. The business person perceives an analysis result, but has no idea how to position the asset properly." Ladley furthers by posing the question "Is information (or data, or knowledge) an asset to your business?" to which he responds, "The obvious answer seems to be yes. Again, few executives would say 'no - it is not an asset and not needed for my business'. But accepting the concept and making it real mean moving from the lubricant phase of history to the fuel view of data, as well as accepting that there will be some changes in your organization - and the IT changes are the trivial ones. Accepting the definition of information as fuel and an asset means you agree to track it. Inventory it. Assign rigid and at times unmerciful accountability for its accuracy and use."
The business case for EIM is presented well in Chapter 7, beginning with a cartoon (all chapters begin with either a cartoon or a quote) that depicts two individuals sitting at a bar, with one quipping to the other, "What we need is a long-term quick fix." Humorous, but a remarkably good summary of some of the clients with which this reviewer has worked as a consultant. Corporate culture is discussed well in chapter 10, and this reviewer especially appreciated the portion of this discussion on forms of resistance within any given culture. The first part of the text ends by presenting several effective case studies, and interestingly enough the second part of the text begins by requesting that the reader return to reading the first three chapters of the book if they skipped to Chapter 15, because the same concepts discussed from an executive perspective that are reviewed from a middle management perspective are needed to increase reader understanding.
In the second part of this text, the author continues to place side-bar "Tip for Success" sections throughout the text, and this reviewer especially appreciated this aspect. Although many business books provide some type of side-bar, the high quality of the side-bars that Ladley provides are at the same level as those included in the enterprise architecture series of texts by Tom S. Graves, such as "The Service-Oriented Enterprise: Enterprise Architecture and Viable Services" and "Real Enterprise Architecture: Beyond IT to the Whole Enterprise" (see my reviews). This near-500 page work is weighty, with a liberal amount of tables and diagrams throughout, and the author's "Observation" side-bars are well placed, calling out attention to information important to the main body of material. For example, in Chapter 21 the author stresses that "The data model is not an option. If it is not done now, it will be done later. Please do not interpret the need to be conceptual or deemphasize detail as a statement of flexibility. First, we are framing the organization and agreeing on context. No other tool does this as well. Second, we are moving toward some level of detail where a standard data model can be used to spring board many technical activities, and save a good deal of time and effort."
As an architect, this review especially appreciated Chapter 23 ("Architecture Part 1"), Chapter 24 ("Architecture Part 2"), and Chapter 25 ("Architecture Part 3"). Important considerations continue to be included in the presentation that Ladley provides, including the following warning: "There will be shadow IT areas that will begin about now to announce they are not going to relinquish (insert their departmental product, tool, database, or reports here), and will begin a process of complaining and/or passive aggression. This is actually good news! First of all, you have their attention. Second, you have identified additional parties requiring EIM orientation and education. Lastly, they may have an EIM element in place that can actually be leveraged." In concluding chapters, this reviewer enjoyed Table 27.2 that charts "Human Dynamics Principles" (mental, emotional, physical) alongside some of the elements of EIM (such as data governance and data quality) to show how individuals might react to EIM, as well as a discussion on GAIP (Generally Accepted Information Principles) which consists of several principles such as asset, value, going concern, due diligence, risk, and quality. Well recommended.
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